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Referrals

Make a referral to LaBase Living

Anyone can refer someone for LaBase Living services — a family member, case manager, guardian, discharge planner, or the individual themselves. The form below takes about two minutes, and we respond promptly. If you'd rather talk to a person first, call (319) 777-8705.

What happens after you submit

  1. 01

    Initial inquiry

    You send the form or call. We confirm we received the referral and tell you what happens next.

  2. 02

    Information and records

    We ask, with consent, for the records we need to understand the person's support needs and funding.

  3. 03

    Conversation and visit

    We meet the person and their team, and visit the home under consideration when relevant.

  4. 04

    Decision and transition planning

    We share a clear decision and plan next steps together — we'll keep you informed at every step.

It helps to have

  • The person's basic information — name, age, and current living situation
  • Case manager or MCO contact information, if the person has one
  • A sense of which service might fit — and "unsure" is a completely fine answer
A bright, welcoming front entry where a staff member greets someone arriving at a LaBase home

Start the referral process

Select who is making the referral — the right questions open below. Required fields are marked *.

Your selection determines which referral questions are required.

Referrals

Referral questions

Yes — the person or their legal guardian must consent to the referral; the form includes a consent confirmation.

Absolutely — case managers, MCO care coordinators, and discharge planners refer to us regularly.

Just the basics: who the person is, how to reach you, the service you're interested in, and the county they live in. Please leave out diagnoses and medical history — we gather clinical records securely, with consent, after we connect.

We review it, reach out to have a conversation, arrange a visit, and then share a decision and plan the transition together. We respond promptly and keep you informed at every step.

No. A referral simply starts a conversation — nothing is decided until the person and their team have visited and everyone agrees it's a good fit.

Send the referral anyway. You don't need records in hand to start — we'll tell you exactly what's needed and who to ask for it.

Who we serve

Is LaBase Living the right fit?

You don't need to have it all figured out before reaching out. Here's the plain-language version of who our services are built for.

Typical eligibility

  • An adult with at least one mental health diagnosis, or an intellectual/developmental disability
  • Enrolled in — or working toward — the Iowa HCBS Intellectual Disability Waiver or the Habilitation program
  • Living in, or moving to, Eastern Iowa — Cedar Rapids, Marion, Hiawatha, Palo, North Liberty, Coralville, Iowa City, and nearby communities
  • A need for ongoing daily support in a home setting — staffed or family-style

Support needs we often serve

  • Help with daily living, personal care, and household routines
  • Medication support and health appointment coordination
  • Support building skills — cooking, budgeting, transportation, employment readiness
  • Support with communication, relationships, and community access

Not sure whether this describes the person you’re asking about? Call (319) 777-8705 and we’ll talk it through — there is no wrong question and no obligation.

Documentation

What we usually ask for later — not now

Nothing below is needed to submit a referral. We request records, with consent, once we're in conversation, so we can confirm we're able to support the person well.

Service and funding documents

  • Individual Support Plan or person-centered service plan
  • Waiver enrollment or service authorization, if it exists yet
  • Guardianship or power-of-attorney documentation, if applicable
  • Case manager and MCO care coordinator contact information

Support and clinical information

  • Current diagnoses and medication list
  • Recent physical exam or health summary
  • Behavioral or psychological evaluations, if applicable
  • Therapy reports — OT, PT, speech, or behavioral

If you don’t know how to get a particular document, tell us — we can usually point you to the right physician, agency, or case manager and tell you what to ask for.

Funding and referral sources

How referrals and funding usually come together

Services are funded through Iowa Medicaid — the HCBS Intellectual Disability Waiver or the Habilitation program — and coordinated with the person's case manager or MCO.

  • Families, guardians, and individuals themselves
  • Iowa Medicaid case managers and MCO care coordinators
  • Hospital and facility discharge planners
  • Other providers coordinating a move to a less-restrictive setting

Contact LaBase Living

Send a message or call us directly. We respond to every question, referral, and career inquiry.

4515 N River Blvd NE
Cedar Rapids, IA 52411

(319) 777-8705

info@labaseliving.com

Mon–Fri 8:00am – 5:00pm

Send us a message

Required fields are marked *.

Please don’t include medical or diagnosis details — we’ll gather those securely once we’re in touch.

LaBase Living uses one-to-one text messaging between authorized staff and individuals who requested contact, prospective clients, current clients, authorized family contacts, case managers, and referral sources. Messages are used to respond to inquiries, schedule or confirm visits and assessments, send appointment reminders, and provide non-sensitive care coordination updates. Message frequency varies and is typically fewer than 10 messages per month. We do not send unsolicited marketing messages, use purchased lists, or share mobile opt-in information with third parties or affiliates for marketing purposes. Recipients may reply STOP to opt out or HELP for assistance. Message and data rates may apply. Please do not include diagnoses or other medical details in a text message; text is not a secure channel for health information. See our Privacy Policy and Terms of Use.