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LaBase Living

Civil rights

Non-discrimination statement

Everyone we serve and everyone who works with us is treated with the same dignity. This statement explains our non-discrimination commitment, the free assistance available, and how to raise a concern.

Effective date: August 2026

Our statement

LaBase Living complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity, or religion. This applies to the services we provide and to employment with our agency.

We do not exclude people, deny services, or treat anyone differently because of any of these characteristics. As an equal opportunity employer, we apply the same standard to recruiting, hiring, training, scheduling, promotion, pay, and discipline.

Free aids and services for people with disabilities

We provide free aids and services to people with disabilities so they can communicate effectively with us, including qualified sign language interpreters and written information in other formats such as large print, audio, accessible electronic formats, and plain language. Call (319) 777-8705 to request an accommodation.

Free language assistance services

We provide free language assistance services to people whose primary language is not English, including qualified interpreters and information written in other languages. Call (319) 777-8705 and tell us which language you need.

If you believe you have been discriminated against

You may file a grievance with us at any time, and doing so will never affect your services or employment. Contact our Compliance Officer at (319) 777-8705 or info@labaseliving.com, or write to Compliance Officer, LaBase Living, 4515 N River Blvd NE, Cedar Rapids, IA 52411. You may file in person, by phone, by mail, or by email, and we will help you put a complaint in writing if you would like assistance. We will acknowledge your grievance, review it promptly, and respond in writing.

Filing a civil rights complaint with the federal government

You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, by mail at 200 Independence Avenue SW, Room 509F, HHH Building, Washington, DC 20201, by phone at 1-800-368-1019 (TDD 1-800-537-7697), or online at hhs.gov/ocr. Complaint forms are available at hhs.gov/ocr/office/file.

Last updated: August 2026

Contact LaBase Living

Send a message or call us directly. We respond to every question, referral, and career inquiry.

4515 N River Blvd NE
Cedar Rapids, IA 52411

(319) 777-8705

info@labaseliving.com

Mon–Fri 8:00am – 5:00pm

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LaBase Living uses one-to-one text messaging between authorized staff and individuals who requested contact, prospective clients, current clients, authorized family contacts, case managers, and referral sources. Messages are used to respond to inquiries, schedule or confirm visits and assessments, send appointment reminders, and provide non-sensitive care coordination updates. Message frequency varies and is typically fewer than 10 messages per month. We do not send unsolicited marketing messages, use purchased lists, or share mobile opt-in information with third parties or affiliates for marketing purposes. Recipients may reply STOP to opt out or HELP for assistance. Message and data rates may apply. Please do not include diagnoses or other medical details in a text message; text is not a secure channel for health information. See our Privacy Policy and Terms of Use.

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